---
title: What is a voucher and how do I order vouchers?
description: Vouchers are unrestricted codes that can be used to purchase ONS products.
---

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1. [Knowledge base](https://support.ons.org/knowledge?hsLang=en)
2. [Organizations](https://support.ons.org/knowledge/organizations?hsLang=en)
3. [Vouchers](https://support.ons.org/knowledge/organizations?hsLang=en#vouchers)

# What is a voucher and how do I order vouchers?

## Vouchers are unrestricted codes that can be used to purchase ONS products.

A company can purchase a voucher for a set dollar amount.

Commonly vouchers are used to purchase more than one individual ONS membership or multiple ONS products using the same code. Vouchers are valid for 15 months.

Company state sales tax is not applied at the time of the voucher purchase. Instead the state sales tax is applied as applicable to the individual using the voucher to purchase a product.

\*If you get an "insufficient balance" error message when trying to use a voucher code issued prior to August 2023, it is because your code was updated in 2023. Your company administrator has been notified of this update. Please check email for notification about your voucher code being exchanged. 

### **How do I order vouchers:**

1\. Click "Submit a ticket" from the ribbon menu at the top of this page.

2\. Request an order for vouchers (tell us the dollar amount and quantity in the text box)

An invoice will be returned to you. Once it is paid, the voucher code(s) will be automatically emailed to the business email address on file.

\*Please note, effective August 2023, sales tax may be added at checkout when a voucher is used regardless of the institution's sales tax exempt status.

 

 

 

 

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